Utilities won’t be shut off due to lack of payment during COVID-19

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Harrisburg, PA – One thing that won’t be shut down during the response to COVID-19… your utilities. Basic utilities will not be terminated due to lack of payment during the Proclamation of Disaster.

On Friday, March 13, 2020, Pennsylvania Public Utility Commission (PUC) Chairman Gladys Brown Dutrieuille signed an emergency order prohibiting electric, natural gas, water, wastewater, telecommunication and steam utility terminations.

The moratorium will remain in place for as long as the Proclamation of Disaster, issued by Gov. Tom Wolf on March 6 related to the Coronavirus, is in effect.

Under the unique circumstances presented by the COVID-19 pandemic, establishing a termination moratorium for utility services under the PUC’s jurisdiction is consistent with the Governor’s Proclamation of Disaster Emergency and the requirements of the Public Utility Code. Under the order, terminations would be permitted in the event of a safety emergency.

“I believe that issuance of an emergency order is appropriate under the unique circumstances,” said the emergency order signed by Chairman Dutrieuille. “It is beyond argument that the provision of public utility service is necessary for the safety of the public. This is especially the case under the current challenges that resulted in the Proclamation of a pandemic emergency.”

Pursuant to the Commission’s regulations governing emergency relief, an emergency order will be issued only when there exists a clear and present danger to life or property or when the relief requested is uncontested and action is required prior to the next scheduled public meeting.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

Visit the PUC’s website at www.puc.pa.gov for recent news releases and video of select proceedings. You can also follow us on Twitter, Facebook, LinkedIn, Instagram and YouTube. Search for the

“Pennsylvania Public Utility Commission” or “PA PUC” on your favorite social media channel for updates on utility issues and other helpful consumer information.

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